Trucare Training
Empowering pharmacy personnel to excel at holistic customer care.
Why Trucare?
Trucare is world-class learning delivered through courses designed specifically for your pharmacy team, to evolve their sales skill set. Encouraging self-reflection, self-analysis and self-development.
Our signature course system
Peter Moschakis
Qualified Pharmacist and Founder of Synergy Pharmacy Group, a family-owned and nationally expanding network of pharmacies across Australia.
With over 20 years in pharmacy and business, Peter leads a team of 100+ professionals dedicated to delivering trusted healthcare and patient care excellence.
Charmaine Keegan
Trainer, Director, and Founder of Smarter Selling with 30+ years experience in sales and leadership.
She has trained over 35,000 professionals to lead and sell with integrity, positioning themselves as trusted advisors and subject matter experts.
Grow Your Business
Increase Basket Size
Ensure Return Patients/Customers
We can see results in the store. We can see that the team actually, have the basket size increased not because they are forced to increase the basket size, but because it just comes in as a natural as a second habit.
Michael, Happy Valley
They learned and how to serve a customer with asking more questions and finding the actual, solution to the customer’s problem by giving them holistic health care at the same time, not rushing and being focused and present.
Amit Das, Telia Pharmacy Brighton
FAQ
Yes, that’s very easy to do so and all in our training manual.
A. Absolutely, we have all that in our training manual.
Learn more about Trucare.
Download our free brochure.
Putting forward a solution
When it comes to giving your solution and the features and benefits, the main thing is remember you are educating somebody. So they’re talking. You’re seeking to understand. You’re
Why the first impression is so important
Why is the first impression so important? Why so many books have been written on this is because when a customer comes into your store,
What types of acknowledgements, or greetings, are welcoming?
Acknowledgment. How important is it when you’re a customer and you walk in somewhere and somebody acknowledges that you’re there? What happens is that person’s
